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The Best in Legal Answering Services, Law Firm Marketing, and Legal Practice Management Tips.
The difference between a low-quality call center and a premium one is clearest when it comes to legal intake call centers. You might think that speaking to a legal intake receptionist from one of these call centers means talking to a poorly-trained offshore agent. In this blog, we’re going to correct some of these misconceptions.
Our team has been there from the beginning for the Harrison Firm, and continues to provide them with phone coverage 24 hours a day, seven days a week, and 365 days a year. With our virtual receptionists handling calls, Kamiel Harrison is able to make plenty of time for family without having to stress over losing clients.
What if we told you there was a trick to stress-free vacations as a small law firm owner or solo attorney? A simple hack that would let you actually enjoy quality time with the family or whatever else your vacation entails, without constantly checking back on the firm? That hack is hiring a law firm virtual receptionist.
In this blog, we’ll be trying to predict the future. Not that we think we’re more equipped than our favorite experts to do so! But, given the arc of remote attorney work, from the pre-pandemic early adopters through the necessities of quarantine until today, we think it actually won’t be too difficult to see where things are going.
Martha Knudson (Executive Director of the Utah State Bar's Well-Being Committee for the Legal Profession) joins to discuss why valuing people and making profits are not mutually exclusive, how perfectionism can be harmful to attorneys, the importance of effective communication between law firm leaders and their staff and much more!
This webinar, featuring Answering Legal’s marketing Director Nick Werker and Gavel’s Head of Legal Innovation Brittany Hernandez, shows that old-school lead capturing and document automation together can be used to bring in more clients without dramatically increasing your workload!
Darryl Isaacs (Owner of Isaacs & Isaacs Personal Injury Lawyers) joins to discuss his path to becoming a successful lawyer after flunking the bar twice, going viral on TikTok, how being in a traffic accident changed his outlook on client service and much more!