As a law firm, you know the importance of answering the phone. A firm with a phone line that rings consistently is a successful practice! Retaining new business hinges on answering the phone, and it becomes imperative to never send a new client to voicemail, because new clients mostly hang up on your voicemail and look for help elsewhere! With an answering service, you can ensure that your calls are handled exactly the way you need: specifically and uniquely for legal!
What Is a Legal Answering Service
A legal answering service like answering legal, is a 24/7 live answering service that handles calls only for lawyers and law firms. Answering Legal specializes exclusively in answering for lawyers, meaning that there are no surprises for our virtual receptionists! The legal intake receptionists at our legal answering service are trained exclusively and uniquely for your practice, serving as an extension of your law firm, and follow the exact protocol you request. You can customize the legal intake that is performed on a new client, have calls transferred into you wherever you are, have messages sent via text/email to any number of your staff, and ultimately, grow your business by ensuring you never miss the opportunity to obtain new clients!
Why You Need a Legal Answering Service
You need a legal answering service because other answering services offer their call centers to a gigantic market share of businesses, meaning that their agents answer for every type of industry imaginable. This means that the quality of your calls will decline, since the agents never know what to expect on an incoming call! Since our legal intake receptionists only answer for legal, they are always well prepared to take the next incoming call for your firm, and never forget protocol for another industry, because there isn’t another type of industry for which they answer! Try a Legal Answering Service, and take the improvisation and surprise out of your calls.