Question 1

What can Answering Legal do for me that voicemail can’t?

Accepted Answer

New clients usually call the next lawyer on their list if they don’t speak to a live person immediately. Answering Legal can secure new business even when you miss the call by answering on a rollover basis!

Question 2

How is Answering Legal different from receiving an alert from a voicemail?

Accepted Answer

The difference between Answering Legal and a voicemail is that our service can actually perform legal intakes and secure new clients for your firm. 80 percent of callers don’t leave a voicemail, but since 100 percent of your callers will be greeted by a live legal intake receptionist, you’ll receive even more messages after calls.

Question 3

Why would I hire Answering Legal when I have staff?

Accepted Answer

If you already have staff, Answering Legal can help support them. Our rollover call forwarding allows you to forward calls to us after the 3rd or 4th ring. Even when your staff is out for lunch, on another call, or otherwise unavailable, we’ll be there to make sure you never miss a new call.

Question 4

Does Answering Legal schedule appointments?

Accepted Answer

We can schedule appointments for you to ensure that every client has the best chance of getting your help as soon as possible. We’ll never double book you, and will only book based on your availability. To learn more about how we schedule your appointments,  click here .

Question 5

Does Answering Legal handle legal intake?

Accepted Answer

Answering Legal handles over 40,000 new client intakes every day. Our legal intake receptionists are trained exclusively for the legal industry, so they are experts in getting the correct information and making sure clients stick with your firm.  Click here  to learn more about our legal intake process.

Frequently asked questions

Frequently asked questions

Below, you’ll learn exactly how we receive your calls, customize your features, and improve your practice.

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Most common questions

Most common questions

About Answering Legal

How it works

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There’s a lot more to Answering Legal. Learn how we handle your calls, step by step, or find out more about our free trial below.