Answering Service

A legal intake answering service will make sure every caller gets a legal intake, sure, and there's a huge benefit to be found there. But they'll also make your legal intake process more streamlined and effective!

If a business is like a building, then a solo lawyer is both the owner and general contractor. It's your job to make sure you have all the tools you need to succeed. Without them, your firm will be much less efficient and effective.

More than anything else, new leads are looking at your online review average to find out if you're a good fit for their case. Ensuring your existing clients are happy, your new leads feel heard, and non-clients aren't upset is key to boosting your average review score.

Most investments need time to mature before they can pay off. That's not true of a legal intake center, however. You'll find that after investing in a legal intake center for your firm, you'll be saving money and boosting revenue immediately.

The difference between a low-quality call center and a premium one is clearest when it comes to legal intake call centers. You might think that speaking to a legal intake receptionist from one of these call centers means talking to a poorly-trained offshore agent. In this blog, we’re going to correct some of these misconceptions.

The best way to tackle the many ways you as a law firm owner could be working more efficiently is to find tools that handle many problems from different angles. An answering service that provides a virtual receptionist for law firms is one of those tools!

The theme of this blog is to be an active participant in your legal answering service. While there’s value in a set-it-and-forget-it tool, active participation will enhance your results and make your law firm run more smoothly.