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The Cost of an Answering Service With Built In Overages
Nick Werker
July 20, 2016
When looking in to the cost of an answering service, you may have come across answering live answering services that provide built in overages into their overall answering service cost. At first, this may seem like an attractive pricing option, but the cost of an answering service with built in overage is actually much higher than an answering service like Answering Legal with flat rates and overage protection. What we mean by this is, an answering service will put you in a lower plan minute wise, knowing full well that you will go over, so that they can bill you for additional minutes. Unlike many live answering services, Answering Legal is the only answering service around that gives flat rates and overage protection so that you don’t receive exorbitant bills like other answering services. With that in mind, here are the benefits of going with a flat rate pricing option with overage protection when it comes to selecting an answering service such as Answering Legal.
How Our Flat Rate Pricing Works
Since its inception, Answering Legal has strived to make sure that its pricing stays squarely at a flat rate and is billed in a way that works with your business or law firm answering service needs. Answering Legal offers different pricing packages that are based around a per minute rate
After your 10 day free trial, Answering Legal is able to create pricing around different per minute flat rates, with rates starting at $198 per month for the ‘lite’ pricing plan. As the type of plan you pick goes up in cost, so does access to an increasingly large pool of dedicated virtual receptionists and more dedicated phone numbers with overage protection, as well as more flat rate call minutes. The way that flat rate works at Answering Legal is that the more minutes you buy in a package, the more your cost per minute decreases, and you’ll never have to worry about your cost per minute rate going up due to overages.
How Built In Overages Work
When considering selecting an answering service, and looking into the cost of these answering services, you need to take a look at whether or not they have built in overage charges. Like many personal cell phone plans through large telecommunications providers with telephone minutes or data plans, overage plans can increase your cost per minute rate. If this happens, your standard per minute rate will increase substantially, and the cost of the answering service that you have selected will end up being significantly higher on your final bill, even if the initial price point is lower. You will also have the constant stress of worrying about overages and exceeding your maximum built in overage minutes. This is because if the minutes goes even slightly over the standard limit of your contract, so will the amount of your bill.
When working with Answering Legal, guaranteed overage protection and flat rate pricing plans will make sure that you never pay more than what is advertised in our comprehensive pricing plan guidelines. Remember that Answering Legal is dedicated to bringing down the cost of answering service rates while working with business and law firms across the country to provide the best answering service experience possible.
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