What is an answering service?
Looking for an answering service for your law firm? We have everything you need to know below.

What does an answering service do?
An answering service is essentially a call center for businesses, so they don’t have to handle their calls on their own. Calls that come into your firm would be routed to a team of virtual receptionists trained to answer every call professionally and give every caller a stellar service experience.
With an answering service on your team, you wouldn’t miss any calls, whether they’re from existing clients or new leads. Unlike voicemail, however, your callers will speak to a live virtual receptionist, who will greet them, listen to their issues, and try to address them.
What can an answering service do for law firms?
Answer every call
Answering services are a cost-effective way to ensure no call goes unanswered, no matter when it comes in.
Capture more leads
When every call is answered, you’ll be able to secure new clients you would have otherwise missed.
Save you time
Your new leads and existing clients will get stellar service, freeing you to focus on your legal practice.
What is a legal answering service?
Like an answering service, a legal answering service makes sure law firms never miss a call. The difference is that virtual receptionists at a legal answering service only answer for law firms.
What that means is, when your firm hires a legal answering service like Answering Legal, your phone calls will always be answered by someone specifically trained to answer for lawyers. The legal virtual receptionists handling your calls will be able to perform your unique legal intake process, and truly be an extension of your firm.
How does a legal answering service work?
24/7 availability and support
Our answering service will always be available to handle your incoming calls.
Exclusive and extensive training
We train our virtual receptionists on your custom legal intake process.
Customizable legal intake
We train our virtual receptionists to use your legal intake process.
Hear from lawyers just like you
Thousands of lawyers like you trust Answering Legal to handle their phones. These are their stories.
Try us for free
See what Answering Legal can do for you, free of charge. No credit card require. Cancel any time.
Try for free