What Do Lawyers Have To Gain From Using An After Hours Call Center?

We spend a lot of time on this blog telling lawyers what they’re doing wrong with their phone answering and what they’re missing out on by not using our service. We’re sorry if we come off sounding too negative sometimes. We just know just how powerful 24/7 phone coverage from an after hours call center like Answering Legal can be, and we’re always eager to get new attorneys signed up with us so they can reach their maximum income potential.

In this blog post, we’d like to change things up a bit, and focus on the things law offices have to gain from using Answering Legal. Even if your legal life is currently going well, we believe our service can make it twice as good by helping you make more money, get more rest, and enjoy more personal time. Here’s a closer look at how we can make things better for those managing firms.

More New Leads Captured

There’s no disputing that your odds of capturing new prospects go way up when you give them a live person to speak with over an automated machine. Most consumers have completely lost patience with voicemail, and have even less patience for it when dealing with pressing legal issues.

When signing up with our after hours call center, you’ll be guaranteeing that every one of your firm’s calls gets answered by a live person. All of the new leads that would normally get sent to your voicemail and be left with an underwhelming first impression of your firm, will now be getting immediate attention from our receptionist team.

Our receptionists can be trusted to help secure new clients for your firm, as they have been extensively trained on speaking with legal consumers over the phone. They also have been carefully schooled on performing legal intakes, live call transferring, message taking and appointment scheduling.

Just about anything a normal in-office receptionist can provide, the members of our virtual receptionist team will be able to seamlessly replicate. And with our team going above and beyond to serve your callers on a 24/7 basis, your firm will bring in more new clients each month.

More Sleep

Can you get by on four hours of sleep? In most cases, yes. Coffee and energy drinks can usually help power overworked attorneys through the day. But, wouldn’t it be great if you didn’t have to work exhausted all the time?

With a highly reliable after hours call center in place, lawyers can rest a lot easier at night. You won’t feel the pressure to answer those calls that come in right around midnight. You can trust Answering Legal’s receptionist team to professionally handle those calls on your behalf, and send you text and email messages afterwards recapping the full details of what was covered on the call.

We’ll let your distressed caller know they’ve reached the right place for legal help, and record all of their case information, so they don’t feel compelled to shop around elsewhere for help while you sleep. Meanwhile, you’ll be able to get your eight hours of rest, and review your messages first thing in the morning.

If you work in a field of law like criminal defense that often requires attorneys to get on the phone late at night, our receptionists can still assist you in getting more sleep. Let your calls go to us first, and we’ll contact you only when urgent situations arise. We can also dispatch overnight calls to specific members of your staff, so that you don’t always need to be on call.

More Time With Family and Friends

After hours coverage doesn’t just mean middle of the night coverage. Answering Legal can keep you from having to answer the phones during dinners, nights out on the town, weekends, holidays and vacations. When we say our receptionist team works 24/7, we truly mean 24/7.

We know how difficult it can be for lawyers at growing firms to balance their work and personal lives. By giving you the ability to comfortably ignore phone calls, you can be truly present when hanging out with your family and friends. You can casually check in on the calls your office is receiving by viewing the text and email messages we send you right on your smartphone. Only when something truly urgent comes up will you have to interrupt valuable personal time to call back a prospect or client.

Most lawyers won’t be able to work just 40 hours a week, but our after hours call center will do our best to keep you as close to that number as possible. Being able to take breaks from the daily grind of being an attorney is crucial for the long-term sustainability of your legal career. Attorney burnout is very real, and our service will always be here to make sure you can always take a break when you need one.

Lawyers have truly nothing to lose, and everything to gain by participating in a free 7-day trial of our service. The trial will cost you absolutely nothing and we never make attorneys sign any contracts. To get started, fill out this form or call us at (631)686-9700.