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How Does Answering Legal Capture Leads?

How Does Answering Legal Capture Leads?

Published: 07.17.25

Answering Legal helps law firms capture more leads by ensuring every call is answered live, 24/7, by trained legal intake professionals. We specialize in converting first-time callers into potential clients by gathering all the information your firm needs to follow up—and sealing the first impression.

What Is Lead Capturing?

Lead capturing is the process of:

  1. Answering the phone immediately when a new potential client calls.
  2. Identifying the caller as a new lead vs. an existing client.
  3. Performing a legal intake or collecting essential contact info.
  4. Delivering the lead details instantly to your firm for follow-up.

What We Capture

  • Full name
  • Phone number and email
  • Practice area or type of case
  • Brief summary of the issue or need
  • Custom intake questions tailored to your firm

Why It Matters

  • Live answering = higher conversion rates. New leads rarely leave voicemails—they call the next firm.
  • Trained intake specialists mean your leads are handled professionally from the first hello.
  • Speed matters. You'll get lead data instantly via text, email, or our app.

Integration Bonus

When connected to a CRM like Clio Grow, MyCase, or Lawmatics, we automatically sync leads into your pipeline—so nothing slips through the cracks.


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