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How Does Answering Legal Capture Leads?
Published: 07.17.25
Answering Legal helps law firms capture more leads by ensuring every call is answered live, 24/7, by trained legal intake professionals. We specialize in converting first-time callers into potential clients by gathering all the information your firm needs to follow up—and sealing the first impression.
What Is Lead Capturing?
Lead capturing is the process of:
- Answering the phone immediately when a new potential client calls.
- Identifying the caller as a new lead vs. an existing client.
- Performing a legal intake or collecting essential contact info.
- Delivering the lead details instantly to your firm for follow-up.
What We Capture
- Full name
- Phone number and email
- Practice area or type of case
- Brief summary of the issue or need
- Custom intake questions tailored to your firm
Why It Matters
- Live answering = higher conversion rates. New leads rarely leave voicemails—they call the next firm.
- Trained intake specialists mean your leads are handled professionally from the first hello.
- Speed matters. You'll get lead data instantly via text, email, or our app.
Integration Bonus
When connected to a CRM like Clio Grow, MyCase, or Lawmatics, we automatically sync leads into your pipeline—so nothing slips through the cracks.
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