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How does the MyCase integration work?

How does the MyCase integration work?

Published: 07.14.25

The MyCase integration syncs new client messages from Answering Legal directly into your Online Leads section in MyCase.

Here’s how it works:

  • Our Tech Team sends you a custom activation link.
  • After confirming all users are logged out of MyCase on all devices, you log in to MyCase using the link provided and approve the connection.
  • The integration becomes live and remains active for 12 months.
  • We’ll remind you when it’s time to reauthorize.

Note: Your MyCase account must be on the Pro Plan or higher to use this integration.

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