Help center

Included Features in the Trial

24/7 Live Answering

• Every call to your firm is answered by a U.S.-based legal receptionist, day or night, weekends and holidays.

Custom Legal Intake

• Receptionists follow your specific intake script to collect the right details based on your practice areas (e.g., personal injury, family law, criminal defense).

CRM Integrations

• Full integration with supported platforms like:
  • Clio Grow
  • Lawmatics
  • MyCase
  • PracticePanther, Lead Docket, Smokeball, and more【18–21†Integrations】

Bilingual Receptionists

• Calls are answered in English or Spanish, based on caller preference.

Message Delivery & Mobile App Access

• You receive detailed messages after each call, instantly via the mobile app or your preferred method.

Call Transfers & Routing

• Calls can be transferred directly to your staff or you based on your protocols, even during the trial.

Appointment Scheduling

• Answering Legal can book appointments on your calendar using your preferred scheduling tools.

Customization Support

• You’ll work with the Tech Team to set up call scripts, integration preferences, and user routing options【18–23†Integration SOPs】.