Legal answering service
Are you missing calls from new and existing clients? A legal answering service will make sure that never happens again.
What is a legal answering service?
A legal answering service is a specialized service that handles incoming phone calls for law firms. 24 hours a day, 365 days a year, a legal answering service employs virtual receptionists to handle law firms’ phone calls from a call center or from remote locations. Because a legal answering service only answers the phone for lawyers, they provide invaluable phone handling expertise for law firms.
While most other answering services can answer for lawyers, a legal answering service answers exclusively for lawyers. They serve this niche because law firms need the service. When every call could represent a new client and some tens of thousands of dollars in legal fees, law firms can’t afford to miss calls. Legal answering services make sure they don’t.
What can a legal answering service do for my firm?
Secure more new business
Law firms are notoriously bad at answering phone calls. Just by making sure no calls go to voicemail, a legal answering service more than doubles most law firm’s lead capture rate.
Keep existing clients happy
Your clients have a high expectation of service from your firm. Voicemails don’t meet that expectation. Speaking to a live representative of the firm every time they call in, however, will, especially if that receptionist is an expert.
Save you time
A legal answering service buys you time. You’ll have more time to get back to your callers after they’ve been told you’ll call them back as soon as you can by a virtual receptionist. That means you’ll be able to focus on the task at hand without worrying about being interrupted by phone calls.
Is Answering Legal a legal answering service?
Yes! Here at Answering Legal, we like to call ourselves the #1 legal answering service. We only answer for lawyers, and our highly-trained virtual receptionists do so 24/7.
Our training and our call center technology are what set us apart from other legal answering services. Our virtual receptionists undergo months of training before they ever pick up the phone for a law firm. And, since we own our own call center technology, we are constantly improving our service with new features and integrations.