Attorney answering service

Are you an attorney looking for an answering service for your law firm? Below, we’ll help you choose the right one.

What is an attorney answering service?

An attorney answering service sounds like somewhere legal laypeople can call to get their legal questions answered, but that isn’t the case. Instead, an attorney answering service employs a call center full of teams of virtual receptionists to answer phones for law firms.

The best attorney answering services only answer for lawyers, because while every business can benefit from making sure they don’t miss calls from customers, missing calls from clients bears high costs for lawyers. Legal consumers also have very high standards for their experience; investing in a specialized answering service can do wonders for law firms.

What is an attorney answering service?

What can an attorney answering service do for my law firm?

Give clients the service they expect

Your clients expect the best from your firm, and you should give it to them. They won’t ever reach a voicemail when you have an attorney answering service handling your calls.

Secure more inbound leads

A law firm is a business like any other, and you need incoming leads to succeed. An attorney answering service will make sure you never miss another new client.

Take phone calls off your plate

Handling phone calls yourself can interrupt you in the middle of a task, making your firm much less efficient. An attorney answering service will let you focus on getting things done.

Is Answering Legal an attorney answering service?

Yes! Here at Answering Legal, we only answer phone calls for law firms, which makes us exclusively an attorney answering service. We believe law firm callers deserve a high standard of care, and we’ve dedicated our entire business to it!

Our virtual receptionists are highly-trained experts, spending months in training before ever picking up the phone for a law firm. We can afford to train our receptionists for so long specifically because we’re exclusively an attorney answering service. We don’t have to worry about training our virtual receptionists to answer for dentists; we can focus on teaching legal processes and terminology instead!

How does Answering Legal’s attorney answering service work?

24/7 coverage

Our virtual receptionists are available 24/7 to answer every call for your law firm.

Legal intake

We train our virtual receptionists to use your custom legal intake process.

Integrations

Our attorney answering service integrates with top legal software.

Hear from lawyers just like you

Thousands of lawyers like you trust Answering Legal to handle their phones. These are their stories.

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

“I have a lot of Spanish-speaking clients, and it’s such a joy to have them have the ability to call my firm and somebody on the other line is speaking their native language.”

- Martin Quintana, Founder and Managing Partner, Quintana Law Group

“Answering Legal is so flexible, you’re able to customize it entirely to fit your firm’s needs, your firm’s hours, and your firm's boundaries that you want to set with clients.”

- Bianca Santorini, Principal Attorney, The Santorini Law Firm PLLC

“I love the fact that, 24/7, 365, even on Christmas, someone is answering our phones and that is Answering Legal.”

- Kamiel Harrison, Esq., The Harrison Firm

“Answering Legal allows me to have a personal life… and it also helps me be a better attorney. It saves time and helps you grow your practice without you even realizing it.”

- Laura Pfeifer, Esq., Founding Partner, Battiloro Law Group

“People from Answering Legal are trained to ask particular questions, to relay messages back and forth, and to send me a summary of those phone calls.”

- Lonny Fish, Owner, Liberty Law Team

“Answering Legal has allowed my firm to get hired on numerous clients that we never would have without them.”

- Margo L. Gaines, Esq., Founder, Gaines & Musico, LLP

“When we’re not there—after hours, evenings, nights, weekends—they’ll answer the call like somebody at Gainsberg Law, ready and willing to answer the phone call.”

- Neal Gainsberg, Owner & Principal, Gainsberg Law, P.C.

“One of the things that Answering Legal allows me to do is quickly get back to new clients… I’ve been hired because I was the only lawyer who called the person back.”

- Neal Davis, Neal Davis Law Firm

“Answering Legal has allowed us to scale up and have the equivalent of what would probably be ten staff members answering phones.”

- Kaitlin Nares, CEO & Co-owner, Hagen Nares PLLC

“Answering Legal’s got my back. 24 hours a day, 7 days a week, my phones are answered and my clients’ concerns are addressed.”

- Anthony M. Grandinette, Esq., Founder, The Law Office of Anthony M. Grandinette

“Whenever my staff and I are in consultations with a client, nobody has to walk out of the consults. The office doesn’t miss any calls anymore.”

- Allison Gordon, Gordon Law Firm

“I started out with Answering Legal, and now my practice has grown tenfold.”

- Brian D. Perskin, Esq., Managing Partner, Brian D. Perskin & Associates P.C.

“In this business, whoever answers first usually gets the business, and Answering Legal has really improved my ability to do that.”

- MAJ (R) Christopher Curley Esq., The Law Office of Christopher Curley

“Answering Legal has allowed us to streamline our communication process so that the caller is matched with the party they’re seeking to reach.”

- Justin Reiff, Director of Administration, The Reiff Law Firm

“We transitioned to Answering Legal to get a live operator and started closing with a far higher percentage of our incoming leads.”

- Paul M. Marriett, Law Office of Paul M. Marriett

Try us for free

See what Answering Legal can do for you, free of charge. No credit card require. Cancel any time.

Try for free

Preview our pricing

We’re a flat-rate service, so all of our features are included in every pricing package. We’ll build a custom minutes package based on your needs.

See our pricing