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Legal Intake

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Obtain the best quality leads from our Legal Intake Receptionists

When you need outsourced legal intake, look no further than Answering Legal. Legal intake is no joke, and should be taken seriously when it comes to your law firm. Compared to other answering services, our Legal Intake Receptionists perform a legal intake approximately 21,600 times a day. Let’s discuss the importance of your legal intake, and why you should trust Answering Legal above the competition.

Superior legal intake training

Each of our Legal Intake Receptionists are trained to perform the legal intake for your firm, and every week Answering Legal holds new account meetings to discuss the particulars of your legal intake when you first start with us. From there, we monitor how well the process is being handled so that we can ensure quality is kept high. Our training is extensive, and each of our new operators spends hours rehearsing and listening in on real calls before he/she takes his/her first real call.

Other answering services only take messages

When a potential new client calls you and isn’t asked any information about his/her case, he/she will feel that your customer service is either incompetent, or not painstakingly thorough in your cases. Either way, they will be suspicious at the least, and will likely look for another attorney, i.e., your competition. When a legal intake is performed immediately during the first phone call, the caller feels assured that you will be helping him/her on the case, and will be thorough in your investigation and follow up on the matters at hand.

Try Answering Legal free for 7 days. We absolutely guarantee that our Legal Intake Receptionists will do a superior job compared to your current answering service. No contracts, no commitments.

Our Features

Capture new clients and manage your practice better.

Call Handling

24/7 Live Answering

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Lead Capturing

Message Taking

Whenever you are unavailable to speak to a caller, we ask the caller for the information you need.

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Lead Capturing

Full Legal Intake

All of our Legal Intake Receptionists are trained to perform the legal intake for your firm.

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Call Handling

Live Call Transferring

If you're available to take the call, we announce the caller and transfer the call to you right away.

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Lead Capturing

Lead Capturing

We capture every single lead, 24/7, so that you never miss a new client, helping you obtain new business.

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Customization

Customizable Setup

We help you pre-determine how every call will be answered, scripted, and routed to your phones.

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Customization

Bilingual Receptionists

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Call Handling

Overflow Call Handling

Missed calls can mean lost business. With overflow call handling, you’ll never miss another important call.

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Customization

Appointment Scheduling

We can help you with your busy schedule by scheduling and/or canceling appointments with clients.

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Get unlimited access to all the benefits. Start your free trial today.

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Frequently Asked Questions

Can I customize the questions in my legal intake?

Yes! You can include whichever questions you would like to have asked in your legal intake. Depending on the type of law you practice, or how boutique the firm might be, you might need unique questions asked, and we can absolutely accommodate!

Does legal intake cost me extra every month?

No! You receive every premium feature of Answering Legal once you become a customer. We do not charge extra for anything, especially our legal intake services!

How many questions can I include in the legal intake?

As many as you want! There’s no limit, except your imagination and of course, practicality.

Why is Answering Legal the Best at Legal Intake?

We answer exclusively for attorneys, so we train our legal intake receptionists on answering the phones for law firms.

What happens during the free trial?

During the free trial, you forward your calls to us and set up all of your preferences. After the ten days, we use the data of your call volume to offer you a flat rate moving forward.

How does the pricing work?

Technically, our pricing is on a per-minute basis, but what we do is offer you a customized minute package using the data we obtain during your ten day free trial.