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Bilingual Receptionists

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Answering Legal is impressive in both English and Spanish

All of your messages contain critical information, and we ensure that nothing is lost in translation! Answering Legal provides virtual Bilingual Receptionists who are fluent in Spanish, trained to perform professional legal intake, and are available 24/7, in order to handle all of your calls effectively. We understand that every message is vital to your practice, so we make sure you get the correct message every time. Our Legal Answering Service has Spanish-speaking virtual receptionists 24/7, so you’ll never miss a new Spanish speaking client.

One might assume that immigration law firms have the highest need for bilingual receptionists, however, that is not the case! A sizable amount of our criminal attorneys, personal injury lawyers, bankruptcy law firms, and all other areas of the law require bilingual receptionists in order to properly assist their clientele! Even if you have in-house bilingual receptionists that answer your phones during the day inside of your office, Answering Legal’s 24 receptionists answer the calls outside of normal business hours as if they were inside of your office in order to maximize the amount of new client intakes! We can answer the calls that you miss on a rollover basis, where the first few rings always go to you, and then forward over to Answering Legal when the call goes unanswered! This way, you can ensure that every caller speaks to a live bilingual representative of your firm!

Do bilingual receptionists cost me extra?

No! Every premium feature Answering Legal offers is included with every single account. This means that even if you have never had a Spanish speaking caller before, but one attempts to call you and gets one of your many legal intake receptionists, the caller will be able to handle that call in Spanish! Never worry about missing a new client just because the caller speaks Spanish, Answering Legal’s bilingual receptionists have your back.

Our Features

Capture new clients and manage your practice better.

Call Handling

24/7 Live Answering

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Lead Capturing

Message Taking

Whenever you are unavailable to speak to a caller, we ask the caller for the information you need.

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Lead Capturing

Full Legal Intake

All of our Legal Intake Receptionists are trained to perform the legal intake for your firm.

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Call Handling

Live Call Transferring

If you're available to take the call, we announce the caller and transfer the call to you right away.

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Lead Capturing

Lead Capturing

We capture every single lead, 24/7, so that you never miss a new client, helping you obtain new business.

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Customization

Customizable Setup

We help you pre-determine how every call will be answered, scripted, and routed to your phones.

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Customization

Bilingual Receptionists

Every call to your firm is answered by a real human being that is trained to answer for your business.

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Call Handling

Overflow Call Handling

Missed calls can mean lost business. With overflow call handling, you’ll never miss another important call.

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Customization

Appointment Scheduling

We can help you with your busy schedule by scheduling and/or canceling appointments with clients.

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Frequently Asked Questions

Is Answering Legal fully bilingual?

Yes. At all hours of the day, there is a staff dedicated to Spanish speaking callers in 3 dialects of Spanish!

Can Answering Legal patch Spanish speaking callers into me?

Yes! Here’s a video of what happens when a Spanish speaking client calls you and Answering Legal takes the call. Watch here!

Can Answering Legal handle my calls in Spanish 24/7?

Yes! We are fully bilingual 24 hours a day, meaning you’ll never miss a call from a Spanish speaking client in the late hours of the night!

Which languages does Answering Legal cater to?

Answering Legal is fully bilingual in English and Spanish.

Do I have to pay extra for bilingual legal intake receptionists?

No! All of the premium features we offer come at no additional cost. You can use every feature for the same flat rate we offer you after the seven day free trial!

My firm is 100% Spanish speaking clients. Is that an issue?

Not at all. We are fully staffed 24/7 with bilingual legal intake receptionists, so your Spanish speaking callers will never experience any difficulty getting in touch with you.