“Answering Legal is able to patch potential new clients to us, and those new clients get that personal touch of speaking to somebody when they call in.”
- Neal Gainsberg, Owner and Principal,
Gainsberg Law, P.C.
Call routing and transferring
Your time is valuable. With our custom call protocols and warm transfers, we can make sure you only speak to your most important callers so you can focus on your work.
Custom call protocols hand-made to fit your firm
Build the perfect answering service for your firm
Whatever your firm needs, we can provide. If you need callers with personal injury cases routed to one attorney and criminal defense callers routed somewhere else, we’ll make it happen.
Focus on your work uninterrupted
Our receptionists can tell the difference between a new client and an existing client. You’ll only get a call from us if it’s been identified as a transferable call.
Secure new leads right away
Want to talk to new clients, no matter the hour? Our 24/7 virtual receptionists can transfer them to you to make sure you can secure their business before they call another firm.
Prioritize only the most important calls
Existing client concerns are often not as urgent. Every call will result in a message, so you can quickly gauge whether their call needs an immediate response, and what that response will be.