Customizable Setup

How you want your calls answered is completely up to you

Every call that Answering Legal handles only happens according to how you request. This means that you pre-determine how every call will be answered, and how it will be routed. Our specialists work to design a legal intake script with you to ensure that your practice is accurately and professionally represented. We exert the same impression as you do in your office. You can forward the calls to us whenever you please, after a certain amount of rings, or all the time! At Answering Legal, our team of skilled Legal Intake Receptionists work to get to know and understand your practice in order to best serve your clientele and become an extension of your practice. When you first setup your account with Answering Legal, we work with you to customize each portion of your greeting, script, legal intake, patching, call forwarding, and other aspects of your answering service. But it does not stop there! You can continue to customize your account to your liking any time you wish. For example: if you are about to go on vacation and would like us to let all of your existing clients that you will be out of the office until Monday the following week, we will pass that information along to the callers! You can change the type of forwarding you use, the information we ask during a legal intake, and you can change your greeting! Anything you need, we will accommodate.

Customize any of our services

Other answering services only let you forward your calls to them and hope for the best. Not with Answering Legal. We let you customize the way we answer your phones, the questions we ask, the things we say, and even the way you receive your call transfers and your messages! There is absolutely nothing you can’t customize when it comes to our services.

Customizable call forwarding

We at Answering Legal are absolute experts in the various methods of call forwarding, and we can help you determine the call forwarding protocol that works best for you and your practice. By customizing your call forwarding, you can ensure that your phones are always answered as quickly, professionally, and politely as possible. If at any time you need to change the way your call forwarding is set up, simply let us know and we will change it to fit your unique needs.