Answering Service

Check out the inaugural episode of the Inside Answering Legal Podcast! This show, hosted by Taryn Winter Brill, provides a behind-the-scenes look at Answering Legal’s 24/7 virtual receptionist service and customer experience. In our debut episode, we address some of your most frequently asked questions.

If you say that you have the best virtual receptionists for law firms, then you’d better be able to back that up. Well, here at Answering Legal, we can back that up. This blog is going to sound like we’re bragging, but it’s true: we earnestly believe we have the best virtual receptionists for law firms.

Legal issues don’t take time off, and clients don’t ever stop calling. If you want to take a well-deserved break without missing out on new leads, you’re going to need to prepare.

Chicago attorney Neal Gainsberg used to struggle with managing his phones outside of normal office hours. Since teaming up with Answering Legal in 2015, missed calls have become a thing of the past for Gainsberg Law.

While call centers in general might have a bad reputation, a law firm call center like Answering Legal is different. In this blog, we’ll go in-depth on how our law firm call center works, to give you an idea of how we’re different from other call centers.

Here at Answering Legal, we take pride in making sure that our messages contain all the relevant information about a call, that those details are accurate, and that they’re delivered immediately. Learn more about our process in this post.

In this episode, Paul Campson (Managing Partner at Campson & Campson) details how his firm has evolved in recent years, and how investing in additional phone answering help has allowed his practice to stay at the top of its game.