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Don't Get Tangled Up In Your Call Forwarding

Nick Werker

February 16, 2016

When speaking to potential new customers for our Live Answering Service, there are always two types of responses:

  • Lawyers who do not think they are missing phone calls from potential new clients, but are willing to have an open mind and try our live answering service for free.
  • Lawyers who know that missing phone calls is a reality and previously thought there was no other recourse than extensive call forwarding systems and protocols in order to route the calls in as many places as possible until someone can answer.

To this, we respond a few things:

Try our Attorney Answering Service

  • If you try Answering Legal for free, and our legal intake receptionists help you catch and convert a new caller that would have otherwise hung up on your voicemail system, the answering service essentially has paid for itself during the free trial – since your return on investment is exceedingly high.
  • The answer does not lie with complicated systems, but with a live law firm answering service that serves as an extension of your practice, 24 hours a day. It is no secret that people are impatient, and when calling to hire an attorney, the average caller will wait about 30-45 seconds at most until they speak to an agent. If your calls ring 3 times in your office, then are forwarded to your cell phone for 3 rings, and then perhaps your assistant etc., the caller is waiting too long!
  • If you miss the call on your office line, or on your cell phone, it should absolutely only ring 4 times at most before they speak to a representative of your firm. With Answering Legal, a legal intake receptionist will always answer your phone when you can’t, and follow the protocol you request!

Don’t get tangled up in your call forwarding!

Answering Legal is your tangle-free safety net, ensuring every caller will encounter a professional, polite, and capable representative of your practice.

Answering Legal is the only true 24/7 law firm answering service, catering exclusively to attorneys. Our virtual receptionists are trained uniquely to answer for legal, and fully integrate with your practice and your needs. Our 10 day free trial does not require a credit card, and you don’t have to remember to cancel your trial in order to not be charged – it is an at will service. If you no longer want to use Answering Legal, you may leave at any time, though we are confident you won’t want to!

Try Answering Legal for Free for 14 Days!

P: 631-686-9700

Answeringlegal.com

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