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What are the Qualities of the Best Virtual Assistant?

Nick Werker

November 28, 2016

A virtual assistant can greatly help to sort out your business needs. A virtual assistant is a cost effective to staff your office by getting the basic secretarial work done. Much like an answering service, virtual assistants do not have to be there in person and can work remotely from anywhere in the world.

If you are looking for a way to staff your office, while saving money in the process too you can easily opt to get a virtual assistant. When you’re opting to get a virtual assistant, it’s always better to get the best one possible. On the other hand, how do you know you have best virtual assistant? The following are a few traits that only the best virtual assistants have.

Good at Communication

A virtual assistant needs to have exceptional communication skills as they won’t be there in person to address any issue that may arise. They need to be able maintain clear channels of communication not only with you but with the clients that they are handling as well. A virtual assistant with poor communication skills will end up creating a lot of confusion owing to the fact that no one will understand what is happening or what is about to happen. It also comes off as extremely unprofessional so good communication is a must.

Reliable

You need to have a virtual assistant that you can reach whenever necessary. This means that they should be accessible and available either over the phone, text messages, and email or through communication applications such as Skype or FaceTime. A best virtual assistant who isn’t available or cannot come online during your working hours will not be one that you can rely on for your work. When this situation arises, it is always best to cut your loses and get another virtual assistant.

Time Efficient

A virtual assistant needs to complete all the tasks assigned to them in the given time period. Each day, your virtual assistant will clock in and at the end of their shift, they can handover the information and other tasks that were assigned to them. However, if your virtual assistant is taking up half the day to get something done, you may want to consider looking around for another one.

The whole point of having a virtual assistant is to be able to save time and money as well as ensure that you get most of the tiny day to day tasks handled efficiently while you focus on other important aspects. On the other hand, if you’re fretting half the day away over the virtual assistant, you’re wasting both your time and your money.

Resourceful

A virtual assistant who is resourceful can be an asset to your team. The ability to think out of the box is always appreciated but in virtual assistants, being resourceful allows them to be much more efficient at handling difficult clients, awkward situations as well as diffusing tense situations in a manner that is beneficial for all parties involved.

At the end of the day, all these qualities and more are showcased by some of the best virtual assistants with ease.

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