Why Answering Legal Is More Than Just A Law Firm Answering Service

Lawyers are always on the lookout for additional value, and we know that in order to impress discerning lawyers like yourself, we need to do a lot more than just answer your phones. Yes, we are a legal answering service, so exceptional phone answering is the primary benefit you’ll receive from using our service. But, we’re also determined to help your firm grow.

Answering Legal will teach you how to better run your practice, help you make valuable marketing connections, allow you to capture more of your leads, and assist you in managing all the new clients we bring your business. Here’s why you should be using our service, and how you can make the most of it.

Our Blog Is A Great Resource For Learning

We’re proud to say that in a recent Feedspot list of the Top 40 Legal Marketing Blogs for Law Firms in 2018, our blog came in at #12. For years, we’ve worked hard to bring our subscribers the very best news and tips, and today our blog truly has more to offer than ever before.

• We’re determined to help lawyers better manage their days, by offering the best office management tips, with topics including “5 Areas Where Lawyers Should Get Help Now”, “Preparing A New Receptionist For Their First Week In Your Law Office”, and “3 Ways To Run Your Firm Without Running Yourself Into The Ground”.
• We offer guidance on how lawyers can attract new business, with marketing pieces like “Growing Your Firm With SEO” and our “Let’s Talk Legal Marketing” blog series.
• We don’t just provide you with outstanding original content, but the best legal content from around the web as well. Every week, we bring you the best legal marketing stories, spotlight some of the best attorney created content, and recap the biggest legal news stories.

Our mission is to deliver fresh blog content every week, and ensure our subscribers don’t have to look very far to find information that can help improve their practice.

Our Discussion Groups Connect You With The Best Marketing Minds

We know that legal marketing in the digital age can be pretty daunting. Reading an article on best marketing practices is no doubt helpful, but sometimes when putting those best practices into action, you’ll have specific questions you need answered. Wouldn’t it be great if there was a group of legal marketing experts and fellow lawyers to bounce your questions and ideas off of?

Well in the Spring of 2018, Answering Legal launched it’s “Let’s Talk Legal Marketing” community, introducing online discussion groups on both Facebook and LinkedIn and a blog series featuring the opinions of some of today’s top legal marketing minds. Our goal for this community— bring attorneys the best possible information for growing their firm.

Already, our groups have brought together hundreds of lawyers and legal marketing professionals. Rather than reaching out to a professional marketing firm or consultant, which can cost you hundreds to thousands of dollars, you can join in on our groups and get free advice on executing your marketing strategies. Here are a few examples of group members that had marketing questions answered almost immediately in our Facebook forum.

Even if you don’t have any anything to ask or share at the moment, our Facebook and LinkedIn discussion groups are great places to be. You’ll get to learn from the best, and perhaps pick up on something that will help you make your next marketing campaign a big success. These groups are completely free to join, so we suggest you become a member right away. See groups links at the end of this post.

Our Service Can Help Capture All The New Leads You Generate

Once your marketing campaigns take off, you still have more work to do in order to grow your client list. Generating a high number of new leads is a great thing, but you’ll need quality phone answering in your office in order to ensure all your new client opportunities aren’t wasted.

By signing up with Answering Legal, you’ll gain access to our incredible 24/7/365 receptionist team, and guarantee that all of the calls to your office are answered with a live voice. As we frequently remind our readers, having a live voice ready to greet your first time callers is crucially important. If you leave it to your voicemail machine to greet new prospects, you’ll lose out on their business just about every time. You need to provide consumers with an instant response in today’s age, or they could quickly move on to calling one of your competitors.

Having a live voice from one of our highly trained receptionists will help add to your law firm’s credibility. Our receptionists can not only give your callers more information about your business and answer any basic questions they might have, but can take them through a full legal intake process. Once the process is finished, your caller will feel more confident about moving forward with your firm, and you’ll have all the information you need to start building them a winning case.

Our Receptionist Team Can Manage All Your New Clients

Trying to grow your firm, while still giving your current clients the best possible care, can be a difficult balancing act. While you’re busy marketing and winning over the business of new clients, you’ll also need to manage questions and concerns from your existing clients. There are going to be moments during the day where you simply don’t have the time or energy to answer your current clients calls, so in order to make sure they’re never left unattended to for too long, you’ll need around the clock receptionist coverage.

When you’re busy with other work, our virtual receptionists can answer calls from your current clients right away, take their message, give them an update on your availability and when they can expect to hear back from you. By doing this, you’ll avoid leaving customers who are paying a lot of money for your services in the dark, and keep them from feeling neglected.

If you think it doesn’t matter how you deal with current clients on the phone, just remember that online reviews can make or break any business these days. Not being there for your clients for extended periods of time is one of the quickest ways to lose a customer’s trust, and earn a negative review that can severely harm your firm’s reputation. Our law firm answering service will work with you to make sure that never happens, and keep your practice’s reputation pristine.

Ready to experience everything Answering Legal has to offer?

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Sign up for a free 10-day trial of our service here!