Why Answering Legal Is America's Best Virtual Receptionist Service

The title “America’s best” is not to be given out lightly, as the United States always has so much to offer in terms of new talent, innovation, and products. But, even with that said, we feel supremely confident in saying that Answering Legal is America’s best virtual receptionist service, and the answering service best suited for meeting the needs of America’s lawyers.

Answering Legal is one of the few phone answering services that exclusively serves attorneys. If you’re a lawyer, and you’re not using an attorney exclusive answering service, you’re already guaranteeing that you’re not getting the best quality phone coverage. Law offices have very specific phone answering needs, and using a standard call center simply won’t cut it. Being a company that only works for lawyers allows us to gear our advanced features towards attorneys’ needs, and train our receptionist team in specifically answering legal calls.

Yes it’s true, Answering Legal isn’t the only answering service for lawyers out there these days. We were the original, but there have since been some that have come along and tried to replicate what we’re able to provide. But, Answering Legal still takes the crown America’s best virtual receptionist service for lawyers. Here’s why.

Our Call Center is Based In The USA

Answering Legal is a company that was launched in America, and has stayed in the U.S. since its creation in 2013. Our one and only call center is based in Long Island, New York, and we never outsource calls. In fact we only hire receptionists that live within short driving distance of our call center facility, to ensure that we’re always able to stay fully staffed, even in the middle of the night. The ability to answer calls 24/7/365 and always provide live support to a law firm’s current and prospective clients is part of what makes us the best answering service around.

A lot of other phone answering services out there will outsource their calls to overseas locations. While there are plenty of fine call centers outside of the United States, there are also plenty of subpar ones. If a company is telling you they outsource calls, you’d better do your homework before signing up with them. With Answering Legal, there is no leap of faith to take. We’re able to guarantee top quality phone service, because the receptionists we employ are right in front of us. If problems arise with our service, we fix them in a matter of minutes, and your firm never has to suffer.

Read More: How Did Answering Legal Become The Top Answering Service For Attorneys?

We Give Lawyers The Freedom To Work From Anywhere

America is the land of the free, and our lawyers shouldn’t have to feel restricted when working out of office. With Answering Legal, you truly never have to stress about missing calls while on the go. Not only will our receptionist team be able to answer any calls you miss, we’ll send you text and/or email messages filling you in on what the calls were about.

If you need to spend a day at the courthouse representing a current client, keeping up with other clients and new prospects will be incredibly simple. All you’ll need to do is look down at your mobile phone during your downtime, and check your new texts and emails. You’ll be able to stay focused on that day’s court appearance, while still being able to monitor your incoming calls for urgent matters.

Read More: Five Mistakes Your Firm Is Probably Making With Its Message Taking

We Provide Bilingual Receptionist Service

America has always been described as a melting pot, as it has always been shared by people of many different nationalities, cultures, and ethnicities. In recent decades, the U.S. Spanish speaking population has seen a significant rise. In fact, as of 2015, the U.S. was recorded as having 41 million Spanish speakers. If you’re a lawyer that does not provide a Spanish speaking receptionist service, you’re not taking advantage of all the financial opportunity America has to offer.

Answering Legal’s receptionist team features highly talented bilingual receptionists, many of whom speak Spanish as their primary language. With our service behind you, you can feel comfortable advertising to the Spanish speaking individuals in your area, as we’ll always make sure your office has a receptionist ready to communicate with them. If you have a dedicated advertising number geared towards the Spanish speaking community, we'll know to always answer that call in Spanish. All of the information our receptionists record on our phone calls with your customers will be sent back to you in a text and/or email message fully translated.

Read More: How a Bilingual Answering Service Can Increase Your Firm’s Market Share

We’ll Make Sure New Opportunity Never Passes Your Firm By

What really separates Answering Legal from some of America’s other top phone services is our ability to capture a law firm’s new leads. Our receptionists are all carefully trained on greeting new customers, empathizing with their problems, and most importantly taking them through the legal intake process.

Whenever a new prospect calls into your firm for the first time, our receptionist will take them through a series of legal intake questions, determined to help gather their personal information and information about their case. All of the information we gather will be sent to you via text and/or email message, allowing you the option to give exciting new prospects an immediate call back. With Answering Legal, you’ll also have the option to have all new client opportunities transferred over to a direct line of your choosing. Getting to speak with a lawyer in real time, might be just what a caller needs to convince them to go with your firm.

Unlike most elite American services, Answering Legal has affordable pricing plans for all. But, before you worry about any of that, take advantage of our 10-day free trial, and experience for yourself what makes us the country’s best virtual receptionist service. To get started fill out this form or call 631-686-9700.